Returns & Exchanges
At Theresa Caputo, we want you to feel confident in your style; if your fashion purchase doesn't meet your expectations, we offer returns or exchanges within 30 days of delivery. Please ensure all items are unworn, unwashed, and include the original tags to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the items in their original packaging or a sturdy mailer, ensuring the packing slip is included inside for faster processing.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing